Administrative Assistant

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Are you an Administrative Assistant? Master’s Landscape Design is a great place to start your new career!

We’re looking for a welcoming, highly organized Administrative Assistant to support our Owner/Founder, Project Manager, and broader office team. Reporting directly to the Business Operations Manager, this key role is all about keeping the day-to-day running smoothly — managing schedules, handling client calls with a warm and professional demeanor, coordinating customer intake and lead assignment, booking travel, and helping plan company events. Your attention to detail, follow-through, and communication skills will keep our team connected, efficient, and delivering at a high level. 

 

KEY RESPONSIBILITIES 

Executive & Calendar Support 

  • Manage the Owner/Founder’s calendar and coordinate all appointments 
  • Book travel arrangements as needed 
  • Provide additional administrative office support as needed to keep the company moving forward 

Client Communication & Lead Management 

  • Answer phones with a warm, welcoming demeanor and professionally intake potential customers 
  • Ensure timely and professional follow-up for all incoming calls and inquiries 
  • Assign sales leads to the appropriate team members promptly 
  • Keep the CRM and lead tracking software accurate and up to date 

Team & Operations Support 

  • Support the Project Manager with appointment scheduling, 811 locate requests, permits, and other tasks as needed 
  • Coordinate company events such as birthday breakfasts, team outings, and staff celebrations 
  • Assist with sending client appreciation gifts  
  • Maintain organization and consistent follow-through on tasks across multiple priorities 
  • Demonstrate flexibility and attention to detail while managing a fast-paced workload 

 

QUALIFICATIONS 

Required 

  • Welcoming and professional phone demeanor with strong written and verbal communication skills 
  • Highly detail-oriented and organized with the ability to manage multiple priorities simultaneously 
  • Proficient with Microsoft Office products and quick to learn new software including CRM tools 
  • Adaptable and proactive, with a genuine interest in using AI to streamline job processes 
  • Team player with a proactive attitude who embraces the company’s family-oriented culture 
  • Exercises sound judgment and maintains discretion and confidentiality regarding the Owner’s schedule, business matters, and client information 
  • Aligns with core values of professionalism, integrity, passion, communication, adaptability, and loyalty 

Preferred 

  • 1–2 years of experience in an office or administrative environment 

KEY COMPETENCIES 

  • First Impressions: Greets every caller and visitor with warmth and professionalism — you set the tone for the client experience. 
  • Organizational Excellence: Juggles schedules, leads, events, and daily tasks without letting anything slip through the cracks. 
  • Communication: Clear, timely, and professional across every channel — phone, email, and in person. 
  • Tech Savviness: Embraces new tools — including AI — to work smarter and keep processes efficient. 
  • Dependability: The owner and team count on this role every single day; consistent follow-through is essential. 
  • Adaptability: Stays calm, flexible, and effective as priorities shift throughout the day. 

COMPENSATION & BENEFITS 

  • Pay Rate: $23.00–$25.00 per hour, based on experience 
  • Health Insurance: 100% employer-paid health insurance coverage for the employee 
  • Paid Time Off: Competitive PTO policy 
  • Professional Development: Support for continued learning and professional growth 

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